Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...variety of specialized equipment and techniques for the purpose of criminal prosecution. Process crime scene for latent fingerprints... ...court as necessary regarding findings. Assist Crime Scene Investigation Supervisor in the processing of evidence and photography....
Overview: Diversified Gas & Oil Corporation (DGOC) is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and London Stock Exchange (LSE) under the ticker symbol DEC. Diversified Gas & Oil Corporation...
...with clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, great on the telephone, organized... ...skills Knowledge of VoIP systems and IP Protocols Entry-level to mid-level network troubleshooting and documentation...
Job Description We are seeking someone with excellent clinical skills and medical office management knowledge. The ideal candidate will demonstrate excellent customer service, professionalism and show a helpful demeanor with staff and patients. Must maintain a positive...
****PLEASE NOTE: **** Amtrak OIG is not a Federal agency. Our employment opportunities are not federal jobs. *** Please note - this position may be located in Washington, D.C., Chicago, IL, or Philadelphia, PA Join with the Inspector General to help make America...